Patient Information and Communications
Discharge summaries, appointment letters, patient information leaflets, post-op instructions, and treatment plans translated into patient-friendly language.
Translation for Patients, Providers, and Payers
Healthcare translation for the people side of care: patient communications, consent forms, and provider materials adapted to the destination jurisdiction.
Patient Communication, Done Right
Limited-English-Proficient (LEP) patients have legally protected access to language services in the US under Title VI of the Civil Rights Act and Section 1557 of the Affordable Care Act. In the EU, patient information must be available in the official languages of the member states where care is provided. Translation that reaches LEP patients improves care outcomes, reduces malpractice risk, and ensures compliance with patient-rights legislation.
What We Translate
Informed Consent Forms
Consent forms for procedures, telehealth platforms, and clinical research, translated and subject to legal compliance review for the destination jurisdiction.
Health Insurance Documents
Policy documents, insurance document translation covering claims correspondence, EOBs, summary of benefits, and member communications for health insurance carriers and TPAs.
Telehealth Platforms and Apps
Telehealth platform localization covering UI strings, patient-facing copy, and provider scripts for multilingual markets, including HIPAA-compliant data handling.
Provider-Facing Materials
Clinical staff materials including clinical pathways, internal protocols, training materials, and quality-improvement documents for clinicians working in multilingual hospital systems.
Public Health Communications
Vaccination campaigns, public-health advisories, and outreach materials translated for diverse communities in line with CDC, WHO, and EU ECDC communication standards.
Sectors We Serve
- Hospitals and Hospital Systems
- Clinics and Private Practices
- Health Insurance and Managed Care
- Telehealth Platforms
- Public Health Agencies
- Long-Term Care
- Patient Advocacy Organizations
What Our Clients Say
“Reliable, trustworthy and customer-centric This is the summation of Michael, Suzy and their team of translators. I have worked with them for over a year, and they have been my translation service for advertising in many European languages - from Swedish to German to Russian, and not always from English! Consider them a rare find.”
Calypso R.
Google review (INTL) , 6 years ago
“I recently used a translation agency in France to translate several administrative and commercial documents into Spanish. The service I received was absolutely exceptional. Not only were the translations accurate and professional, but the team was also very responsive and understanding of my specific needs. BeTranslated truly took the time to understand my context, and the translations perfectly reflected this understanding. I highly recommend their services to anyone needing high-quality translations, and I will not hesitate to use them again in the future.”
paula E.
Google review (FR) , 2 years ago
“Amazing service! Very professional and quick. Greta communication via WhatsApp and email. I needed my documents very last minute and BeTranslated bent over back to help me with it, delivering hard copy too! Thank you - will use them definitely again in future.”
Ines P.
Google review (SL) , 9 months ago
Healthcare Translation: Common Questions
Yes. Our healthcare translators sign project-specific NDAs and follow HIPAA-aligned data-handling protocols. We are familiar with Section 1557 of the Affordable Care Act, which requires meaningful access to language services for LEP patients in covered programs.
Medical translation focuses on clinical trials, pharma, regulatory submissions, and medical-device documentation. Healthcare translation focuses on the people-facing side: patient communications, consent forms, insurance documents, and provider-facing operational content. Different audiences, different specialists, different terminology.
Yes. Telehealth consent forms are translated by healthcare-trained linguists and reviewed for the destination jurisdiction's consent requirements (US states, EU member states, etc.). Platform-specific UI integration is available where needed.
Yes. Patient-facing materials are translated at a reading level appropriate to the audience, often the equivalent of US 6th to 8th grade or the comparable level in the target language. Clinical jargon is replaced with plain-language equivalents where the audience requires it.
Patient identifiers are handled per the source organization's de-identification policy. Files are transferred over encrypted channels, accessed only by authorized translators, and deleted on completion. We follow HIPAA-aligned protocols in the US and GDPR in Europe.
5.0/5.0 from 168 Google Reviews
Patient Communications, In Every Language.
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Healthcare Linguists
HIPAA-Aligned
50+ Languages